Frequently Asked Questions

 FREQUENTLY ASKED QUESTIONS

Have a question about TSEM Clothing? We've answered some of the most common questions about our products, ordering, sizing, shipping, and the mission behind the clothing below.

ABOUT TSEM CLOTHING

What is TSEM Clothing?

TSEM Clothing is the clothing store of The Street Evangelism Ministry. We create faith-driven apparel designed to point people toward Jesus, encourage believers to live on mission, and help start Gospel conversations.

Our goal is bigger than simply putting Christian messages on clothing.

The clothing is the tool. The Gospel is the message.

What is The Street Evangelism Ministry?

The Street Evangelism Ministry is a nonprofit ministry dedicated to training, equipping, and encouraging followers of Jesus Christ to confidently share the Gospel.

Through Gospel training, outreach opportunities, resources, First Friday, Sent Saturday, and the development of The SENT Course, the ministry seeks to help believers become more confident in sharing their faith.

Is TSEM Clothing a separate company from the ministry?

TSEM Clothing is an extension of The Street Evangelism Ministry and was created to support and further the mission of the ministry through faith-driven apparel.

How does my purchase support the ministry?

Purchases from TSEM Clothing help support the work and mission of The Street Evangelism Ministry, including ministry operations, Gospel resources, training, outreach initiatives, and continued development of ministry programs.

A clothing purchase is a purchase of merchandise and should not be treated as a charitable contribution unless otherwise specifically stated.

---

OUR PRODUCTS

What makes TSEM Clothing different?

Our clothing is designed with Gospel conversations in mind.

Some pieces communicate the message of Jesus directly, while others use Scripture, questions, or simple statements designed to create curiosity.

A shirt that says CAN I PRAY FOR U?, SENT, or JESUS CHANGED MY LIFE — ASK ME HOW can become an opportunity to encourage someone, offer prayer, tell your story, or share the Gospel.

What collections do you offer?

Our collections include designs centered around Gospel proclamation, evangelism, Christian streetwear, everyday faith, and lifestyle.

Collections may include:

The Gospel Collection
SENT
Jesus Is King
Coffee Culture
Graffiti Collection
Women's Collection
Seasonal Collection
Limited TSEM Drops

Collections and available products may change as new designs are released.

Are your products unisex?

Many TSEM products are designed as unisex garments, while others are specifically designed with men's or women's fits.

Check the individual product description before ordering for information about the fit and style of a particular garment.

Where are your clothes made?

TSEM Clothing uses garments sourced through our apparel and fulfillment partners. Materials, construction, manufacturing location, garment weight, and other specifications may vary depending on the individual product.

Specific details can be found on each product page.

---

SIZING & FIT

How do I know what size to order?

We recommend reviewing the sizing information provided on the individual product page or our Size Guide before ordering.

Different garments can fit differently. For example, an oversized or drop-shoulder T-shirt may fit differently from a standard unisex T-shirt or women's slim-fit garment.

Do your shirts run true to size?

It depends on the garment.

Some TSEM shirts have a traditional fit, while others are intentionally oversized, loose-fitting, cropped, slim, or drop-shoulder.

Look for the Fit information in the individual product description before selecting your size.

What if I'm between sizes?

Consider the intended fit of the garment.

If you prefer a more relaxed fit, you may want to choose the larger size. If you prefer a more fitted appearance, the smaller size may be appropriate.

Always check the measurements provided for the specific garment when available.

---

ORDERS

How do I know my order was received?

After successfully placing your order, you should receive an order confirmation at the email address provided during checkout.

Be sure to check your spam or junk folder if you don't see the confirmation.

Can I change or cancel my order?

If you need to request a change or cancellation, contact us as soon as possible.

Because orders may move into production or fulfillment quickly, we cannot guarantee that an order can be changed or canceled after it has been placed.

I entered the wrong shipping address. What should I do?

Contact us as soon as possible with your order information and the correct address.

If your order has not yet entered fulfillment or shipped, we will determine whether the address can be updated.

Once an order has shipped, changes may no longer be possible.

---

SHIPPING

How long will my order take to arrive?

Processing and shipping times can vary depending on the product, destination, order volume, and fulfillment requirements.

Estimated shipping information will be provided during checkout or in your order information when available.

How do I track my order?

When tracking information becomes available, you should receive an email containing your shipment details and tracking information.

Do you ship internationally?

Available shipping destinations will be shown during checkout. Shipping options and costs may vary based on your location and the products in your order.

What if my package is lost or damaged?

If you experience an issue with your shipment, contact us with your **order number and details about the problem** so we can review the situation and determine the appropriate next step.

---

RETURNS & EXCHANGES

Can I return or exchange an item?

Return and exchange eligibility depends on the circumstances of the order and our current return policy.

Please review our Returns & Exchanges or Refund Policy page for complete information before requesting a return.

What if I ordered the wrong size?

Please contact us and review our Returns & Exchanges policy.

Because some products may be produced or fulfilled specifically for an order, size exchanges may be subject to the eligibility requirements outlined in our return policy.

What if I receive the wrong or damaged item?

Contact us as soon as possible.

Include your:

Order number
Name
Description of the problem
Photos of the item when applicable

We'll review the issue and help determine the appropriate resolution.

---

DESIGNS & COLLECTIONS

Will sold-out designs come back?

Sometimes.

Some designs are part of permanent collections, while others may be seasonal, limited edition, or event-specific.

Following TSEM Clothing and joining our email list is the best way to hear about restocks and new releases.

What are Limited Drops?

Limited Drops are special TSEM releases that may only be available for a particular season, ministry event, outreach, or limited period.

This may include apparel connected to First Friday, Sent Saturday, seasonal collections, or other special releases.

Will you release new designs?

Yes. We plan to continue developing new clothing, collections, conversation starters, and limited releases centered around faith and the Gospel.

---

FAITH & THE MISSION

Do I have to be part of The Street Evangelism Ministry to wear TSEM Clothing?

Not at all.

TSEM Clothing is for believers who want to represent their faith, encourage others, and create opportunities for conversations about Jesus.

You do not have to participate in one of our ministry events to purchase or wear the clothing.

What should I do if someone asks me about my shirt?

That's exactly what many of our designs are created for.

You don't need to have every answer. Start with a conversation.

Listen to the person. Ask questions. Share what Jesus has done in your life. Offer to pray for them. And when the opportunity arises, clearly and lovingly share the Gospel.

Can churches, ministries, or outreach teams order TSEM Clothing?

We welcome inquiries from churches, ministries, outreach teams, and groups interested in TSEM Clothing.

Contact us to discuss your needs and available options.

Can I learn how to share the Gospel through The Street Evangelism Ministry?

Yes.

The Street Evangelism Ministry exists to help believers become more confident and biblical in sharing their faith. Visit the ministry website to learn about available training, resources, First Friday, Sent Saturday, and the developing SENT Course.

---

STILL HAVE A QUESTION?

We'd be glad to help.

If you couldn't find the answer you were looking for, visit our Contact Us page and send us a message.

WEAR THE GOSPEL.
START THE CONVERSATION.
LIVE SENT.